Why a Warranty is Important
A warranty is your ticket to peace of mind when you purchase products. No matter how good the reputation of the business is, products can have problems either upon purchase or after a certain amount of time. Defects in workmanship may not be apparent until you have been using the product for some time. That is why when you purchase lighting fixtures that have good warranties you are safeguarding yourself against any breakdowns in the future.
A reliable business will offer a guarantee not just a one year. Two and even three year warranties are the sign of a really good product and company. This displays the company’s attitude towards its own products and its determination to assure the quality of the goods. It also displays a confidence that those goods will operate in perfect order for a long period of time.
What should a warranty have?
- An extension of at least two years, ideally three: Warranties on a product should cover at least two years and if you are fortunate they may give three years. Companies that offer warranties of up to three years are worth staying with. Companies like these value their customers by making long lasting products.
- Cover normal wear and tear: All good warranties will specifically state that they cover normal wear and tear. This means that they will honor the warranty on their product providing the item has been subject to normal usage.
- Specifically state if it is a manufacturer warranty or store warranty: There can be two types of guarantee, a store warranty and manufacturer warranty. Store warranty means the store handles the warranty claim. If it is a manufacturer warranty, the store will instruct you how to ship the item to the manufacturer. It is common to see combined warranties with the manufacturer offering an initial term and the store offering a third party warranty to cover an extended period after the manufacturer’s warranty.
- It should be in writing: when you purchase a product you should always have a written warranty. This protects you as oral agreements will not be remembered if you want the warranty to be honored a year or two from purchase.
Any product must conform to quality standards when you purchase it for the guarantee to remain valid. You should read your guarantee carefully and discuss any discrepancies with the business providing the goods. There may be certain conditions that void the warranty or limit it.
You should ask the seller about the warranty if you purchase a product. You never know what will happen in the future and it is good to be prepared. Good lighting fixtures do not come cheap and you will want to safeguard your investment by getting the best warranty on the product you purchase. With these points in mind you will be able to choose a company that offers an excellent warranty on the product you want and really have peace of mind when you purchase from them.
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